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my inbox hides entries after I have read them.

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  • Last reply by sfhowes

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Inbox items seem to get "hidden" on closing. The "find" still gets them and says it is in the inbox. How do I get the inbox to keep the display until I move or delete the item? Thaanks

Inbox items seem to get "hidden" on closing. The "find" still gets them and says it is in the inbox. How do I get the inbox to keep the display until I move or delete the item? Thaanks

Chosen solution

Check that you have View/Threads and View/Folders set to All, and that there are no Quick Filter Bar filters applied.

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Chosen Solution

Check that you have View/Threads and View/Folders set to All, and that there are no Quick Filter Bar filters applied.