Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox 89 keeps crashing on Android

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by Paul

faelv
faelv
more options

After I updated Firefox on Android to version 89, at random times it crashes when I open it and nothing works excepts reinstalling it (Android says it's crashing continuously and the only thing I see after is the crash reporter). Problem is that everytime it happens I lost my collections and settings (those seems not to be synced like bookmarks).

I suspect its related to sync, I currently have 3 devices in sync, a linux desktop, an android 5 phone and an android 9 phone (I consider it the main firefox for me). It started after updating both the phones and the desktop to 89.

Firefox: 89 Android: 9 Device: Asus Zenfone Max Pro M2

After I updated Firefox on Android to version 89, at random times it crashes when I open it and nothing works excepts reinstalling it (Android says it's crashing continuously and the only thing I see after is the crash reporter). Problem is that everytime it happens I lost my collections and settings (those seems not to be synced like bookmarks). I suspect its related to sync, I currently have 3 devices in sync, a linux desktop, an android 5 phone and an android 9 phone (I consider it the main firefox for me). It started after updating both the phones and the desktop to 89. Firefox: 89 Android: 9 Device: Asus Zenfone Max Pro M2

Chosen solution

Looks like I found what was the problem: disable tab syncing and set tabs to be closed manually in settings. Let's see if it survives a couple more days.

Read this answer in context 👍 0

All Replies (2)

faelv
faelv Question owner
more options

Chosen Solution

Looks like I found what was the problem: disable tab syncing and set tabs to be closed manually in settings. Let's see if it survives a couple more days.

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Ok, thank you for the update.