This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Summary file for inbox

italo.benetti
italo.benetti
more options

Hi everybody

My name is Italo and i am having a problem with Thunderbird.

I have an alert concerning my summary file for inbox and Thunderbird seems to be blocked on Linux

I work with a double boot machine Linux mint 19.3 tricia and Windows 10.

I encounter this problem since i passed from Linux Mint 18.3 Sylvia to 19.3 tricia.

I have shared directories (NTFS) between W10 and Linux and Thunderbird is installed on both OS.


Is someone able to explain me what's wrong with my configuration ?

Regards Italo

Hi everybody My name is Italo and i am having a problem with Thunderbird. I have an alert concerning my summary file for inbox and Thunderbird seems to be blocked on Linux I work with a double boot machine Linux mint 19.3 tricia and Windows 10. I encounter this problem since i passed from Linux Mint 18.3 Sylvia to 19.3 tricia. I have shared directories (NTFS) between W10 and Linux and Thunderbird is installed on both OS. Is someone able to explain me what's wrong with my configuration ? Regards Italo
Attached screenshots

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

looks like a Linux dialog. Do you have the same problem in Windows? There is a lot of information stored in preferences that is actually absolute paths to files, including the location of the mail for an account (Server settings has a "local Directory" for instance that is an absolute path including the drive letter) I am guessing you have used this setting to locate you mail data on a common location other that the default and it is described differently in Windows and Linux.

Dual boot Thunderbird with a shared profile is not going to work very well ever.

italo.benetti
italo.benetti Question owner
more options

Thanks Matt

I worked like this for years My original versions was w7 and Linux mint 18 Recently I have upgraded to w10 and Linux mint 19.3 and this problem arrived