This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Theme keeps resetting

  • 1 reply
  • 1 has this problem
  • 11 views
  • Last reply by FredMcD

telme
telme
more options

I have chosen a theme, but quite often, my browser jumps to a different theme. When I go to preferences > extensions & themes, my theme is at the top. If I hit disable and then enable again, it umps back to my chosen theme. Any idea why or how I can stop this. My chosen theme is "Apple Look Stainless Steel", but the one it jumps to I don't recognise and is not in the list on the page attached (or below),

I have chosen a theme, but quite often, my browser jumps to a different theme. When I go to preferences > extensions & themes, my theme is at the top. If I hit disable and then enable again, it umps back to my chosen theme. Any idea why or how I can stop this. My chosen theme is "Apple Look Stainless Steel", but the one it jumps to I don't recognise and is not in the list on the page attached (or below),
Attached screenshots

All Replies (1)

FredMcD
FredMcD
more options

Ask the tech what they might have done on this subject.


https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.


Macs: Make sure you install Firefox properly and that you do not run Firefox from within the DMG (Disk Images) file. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac