This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox Screenshot Function -- Not Capturing Background Images

codysnodgrass
codysnodgrass
more options

I use the screenshot function for my job, saving finished website is really nice. I noticed though that for some reason background images are not being captured. Instead those areas that have a background image are just blank in the background. I check the full page to make sure everything is loaded on the page before I initiate the full screen screenshot, but I still receive blank background sections. Attached is an example, there are two gray blank sections which should be showing a parallax image. Is it because we are using a parallax image for the background? The Colony Custom Homes image shows a sliver of the image right above the blue section, the blue section actually uses the image as the background. It is also a parallax background image.

I use the screenshot function for my job, saving finished website is really nice. I noticed though that for some reason background images are not being captured. Instead those areas that have a background image are just blank in the background. I check the full page to make sure everything is loaded on the page before I initiate the full screen screenshot, but I still receive blank background sections. Attached is an example, there are two gray blank sections which should be showing a parallax image. Is it because we are using a parallax image for the background? The Colony Custom Homes image shows a sliver of the image right above the blue section, the blue section actually uses the image as the background. It is also a parallax background image.
Attached screenshots

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

I see the problem here, but I don't know why the background image isn't captured:

https://footlooseandsugarfree.com/

You mentioned it being a parallax image. What does that mean?

codysnodgrass
codysnodgrass Question owner
more options

A parallax image is basically just an effect. The background image stays fixed and as you scroll the page up/down you see different parts the image. https://www.w3schools.com/howto/howto_css_parallax.asp

I wouldn't think it should matter, as it's still set as a background image. Surely the screenshot function of Firefox should be capturing the entire page, including background images?