This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't get my email address to receive emails.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Stans

more options

I have several GoDaddy emails coming to my Thunderbird account. All of them have the same server/settings. I'm trying to add a new account. The account is showing up in my email list and I can send emails but I cannot receive emails. The settings are EXACTLY the same as each of my other accounts. Thanks

I have several GoDaddy emails coming to my Thunderbird account. All of them have the same server/settings. I'm trying to add a new account. The account is showing up in my email list and I can send emails but I cannot receive emails. The settings are EXACTLY the same as each of my other accounts. Thanks

All Replies (1)

more options

Nothing happens when you click Get Messages for that account? Not even a password prompt?