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Migration Data Lost

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by Skyking69

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When the latest Thunderbird installed last week it lost every email and contact in my address book. I installed a new profile and downloaded >40,000 messages from my host server but my address book contents are still missing. Mozilla really should not do "updates" that give people such a massive headache. Even the simplest things were changed, like clicking once on the preview window marks a message as read when I don't want it to do that. Anyway, now to my questions: 1) How can I at least restore my contacts? I have tried using the import feature and it does not see my former profile. 2) I would really like to blow away all the unread email in the new profile and get my other profile mail imported so I can see what has been read and what has not. Much thanks for advice. - Phillip

When the latest Thunderbird installed last week it lost every email and contact in my address book. I installed a new profile and downloaded >40,000 messages from my host server but my address book contents are still missing. Mozilla really should not do "updates" that give people such a massive headache. Even the simplest things were changed, like clicking once on the preview window marks a message as read when I don't want it to do that. Anyway, now to my questions: 1) How can I at least restore my contacts? I have tried using the import feature and it does not see my former profile. 2) I would really like to blow away all the unread email in the new profile and get my other profile mail imported so I can see what has been read and what has not. Much thanks for advice. - Phillip

All Replies (2)

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Check your old profile folder for abook files. One of them should be abook.sqlite. Copy it to the new profile folder and restart Thunderbird.

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Stans, you are THE man. My sincere thanks, my 1600+ contacts are restored. In follow up, my groups were not restored. Any suggestion for how to restore them? Thank you again. - Phillip