This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

bookmarks and history never go away

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

more options

bookmarks and history come back all the time after deleting and also after creating a new profile with different email and password.

bookmarks and history come back all the time after deleting and also after creating a new profile with different email and password.

All Replies (3)

more options

Starting in Firefox version 85 (and in Firefox 84 for a limited set of users) an Other Bookmarks folder will appear at the end of the Bookmarks toolbar, if the Other Bookmarks folder in your Library contains any bookmarks. This was done to make it easier to find bookmarks stored in this folder.

If you want to remove the Other Bookmarks folder from the Bookmarks toolbar, use one of these methods:

Firefox 85 and above:

  1. Right-click on a blank spot in the Bookmarks toolbar (or on the "Other Bookmarks" folder) to open the context menu.
    Fx85BookmarksToolbarContextMenu
  2. Click on the Show Other Bookmarks menu item to clear the check mark.

Firefox 84:
The "Show Other Bookmarks" context menu item wasn't added until Firefox 85 but you can use the Configuration Editor for Firefox (about:config page) as a workaround:

  1. In the address bar, type about:config and press the Enter key.
    • If a warning page appears, click Accept the Risk and Continue.
  2. Enter browser.toolbars.bookmarks.2h2020 into the Search field.
  3. Click the Toggle Fx71aboutconfig-ToggleButton button next to this preference, to set it to false.
  4. Restart Firefox.

This will remove the Other Bookmarks folder from the Bookmarks Toolbar but it will also remove another bookmarking change, the option to only show the Bookmarks Toolbar on the New Tab page. You can set this preference back to "true" by repeating the above steps.Starting in Firefox version 85 (and in Firefox 84 for a limited set of users) an Other Bookmarks folder will appear at the end of the Bookmarks toolbar, if the Other Bookmarks folder in your Library contains any bookmarks. This was done to make it easier to find bookmarks stored in this folder.

If you want to remove the Other Bookmarks folder from the Bookmarks toolbar, use one of these methods:

Firefox 85 and above:

  1. Right-click on a blank spot in the Bookmarks toolbar (or on the "Other Bookmarks" folder) to open the context menu.
    Fx85BookmarksToolbarContextMenu
  2. Click on the Show Other Bookmarks menu item to clear the check mark.

Firefox 84:
The "Show Other Bookmarks" context menu item wasn't added until Firefox 85 but you can use the Configuration Editor for Firefox (about:config page) as a workaround:

  1. In the address bar, type about:config and press the Enter key.
    • If a warning page appears, click Accept the Risk and Continue.
  2. Enter browser.toolbars.bookmarks.2h2020 into the Search field.
  3. Click the Toggle Fx71aboutconfig-ToggleButton button next to this preference, to set it to false.
  4. Restart Firefox.

This will remove the Other Bookmarks folder from the Bookmarks Toolbar but it will also remove another bookmarking change, the option to only show the Bookmarks Toolbar on the New Tab page. You can set this preference back to "true" by repeating the above steps.✖ Common responses Categories

   Add-ons
   Bookmarks
   Cache and Cookies
   Common troubleshooting steps
   Crashes
   Forum information and requests
   General
   Advanced Customization Warnings
   Hot Topics
   Flash Plugin
   Printing and print preview
   Search
   Firefox for Android
   Firefox for Amazon
   Firefox for iOS
   Firefox Lite
   Hubs
   Thunderbird
   Firefox Private Network (Secure Proxy)
   Firefox Accounts and Sync
   Firefox Better Web
   Firefox Send and Firefox Notes
   Mozilla VPN

Responses

   Remove Other Bookmarks folder from the Bookmarks Toolbar (Firefox 84 and above)
   Lost Bookmarks
   Recover bookmarks and other profile data missing after update
   Add Bookmarks Menu toolbar icon to show missing bookmark folders

Response editor

Starting in Firefox version 85 (and in Firefox 84 for a limited set of users) an Other Bookmarks folder will appear at the end of the Bookmarks toolbar, if the Other Bookmarks folder in your Library contains any bookmarks. This was done to make it easier to find bookmarks stored in this folder.

If you want to remove the Other Bookmarks folder from the Bookmarks toolbar, use one of these methods:

Firefox 85 and above:

   Right-click on a blank spot in the Bookmarks toolbar (or on the "Other Bookmarks" folder) to open the context menu.
   Fx85BookmarksToolbarContextMenu
   Click on the Show Other Bookmarks menu item to clear the check mark. 

Firefox 84:

The "Show Other Bookmarks" context menu item wasn't added until Firefox 85 but you can use the Configuration Editor for Firefox (about:config page) as a workaround:

   In the address bar, type about:config and press the Enter key.
       If a warning page appears, click Accept the Risk and Continue. 
   Enter browser.toolbars.bookmarks.2h2020 into the Search field.
   Click the Toggle Fx71aboutconfig-ToggleButton button next to this preference, to set it to false.
   Restart Firefox. 

This will remove the Other Bookmarks folder from the Bookmarks Toolbar but it will also remove another bookmarking change, the option to only show the Bookmarks Toolbar on the New Tab page. You can set this preference back to "true" by repeating the above steps. ✖ Common responses Categories

   Add-ons
   Bookmarks
   Cache and Cookies
   Common troubleshooting steps
   Crashes
   Forum information and requests
   General
   Advanced Customization Warnings
   Hot Topics
   Flash Plugin
   Printing and print preview
   Search
   Firefox for Android
   Firefox for Amazon
   Firefox for iOS
   Firefox Lite
   Hubs
   Thunderbird
   Firefox Private Network (Secure Proxy)
   Firefox Accounts and Sync
   Firefox Better Web
   Firefox Send and Firefox Notes
   Mozilla VPN

Responses

   Remove Other Bookmarks folder from the Bookmarks Toolbar (Firefox 84 and above)
   Lost Bookmarks
   Recover bookmarks and other profile data missing after update
   Add Bookmarks Menu toolbar icon to show missing bookmark folders

Response editor

Starting in Firefox version 85 (and in Firefox 84 for a limited set of users) an Other Bookmarks folder will appear at the end of the Bookmarks toolbar, if the Other Bookmarks folder in your Library contains any bookmarks. This was done to make it easier to find bookmarks stored in this folder.

If you want to remove the Other Bookmarks folder from the Bookmarks toolbar, use one of these methods:

Firefox 85 and above:

   Right-click on a blank spot in the Bookmarks toolbar (or on the "Other Bookmarks" folder) to open the context menu.
   Fx85BookmarksToolbarContextMenu
   Click on the Show Other Bookmarks menu item to clear the check mark. 

Firefox 84:

The "Show Other Bookmarks" context menu item wasn't added until Firefox 85 but you can use the Configuration Editor for Firefox (about:config page) as a workaround:

   In the address bar, type about:config and press the Enter key.
       If a warning page appears, click Accept the Risk and Continue. 
   Enter browser.toolbars.bookmarks.2h2020 into the Search field.
   Click the Toggle Fx71aboutconfig-ToggleButton button next to this preference, to set it to false.
   Restart Firefox. 

This will remove the Other Bookmarks folder from the Bookmarks Toolbar but it will also remove another bookmarking change, the option to only show the Bookmarks Toolbar on the New Tab page. You can set this preference back to "true" by repeating the above steps.

more options

✖ Common responses Categories

   Add-ons
   Bookmarks
   Cache and Cookies
   Common troubleshooting steps
   Crashes
   Forum information and requests
   General
   Advanced Customization Warnings
   Hot Topics
   Flash Plugin
   Printing and print preview
   Search
   Firefox for Android
   Firefox for Amazon
   Firefox for iOS
   Firefox Lite
   Hubs
   Thunderbird
   Firefox Private Network (Secure Proxy)
   Firefox Accounts and Sync
   Firefox Better Web
   Firefox Send and Firefox Notes
   Mozilla VPN

Responses

   Remove Other Bookmarks folder from the Bookmarks Toolbar (Firefox 84 and above)
   Lost Bookmarks
   Recover bookmarks and other profile data missing after update
   Add Bookmarks Menu toolbar icon to show missing bookmark folders

Response editor

Starting in Firefox version 85 (and in Firefox 84 for a limited set of users) an Other Bookmarks folder will appear at the end of the Bookmarks toolbar, if the Other Bookmarks folder in your Library contains any bookmarks. This was done to make it easier to find bookmarks stored in this folder.

If you want to remove the Other Bookmarks folder from the Bookmarks toolbar, use one of these methods:

Firefox 85 and above:

   Right-click on a blank spot in the Bookmarks toolbar (or on the "Other Bookmarks" folder) to open the context menu.
   Fx85BookmarksToolbarContextMenu
   Click on the Show Other Bookmarks menu item to clear the check mark. 

Firefox 84:

The "Show Other Bookmarks" context menu item wasn't added until Firefox 85 but you can use the Configuration Editor for Firefox (about:config page) as a workaround:

   In the address bar, type about:config and press the Enter key.
       If a warning page appears, click Accept the Risk and Continue. 
   Enter browser.toolbars.bookmarks.2h2020 into the Search field.
   Click the Toggle Fx71aboutconfig-ToggleButton button next to this preference, to set it to false.
   Restart Firefox. 

This will remove the Other Bookmarks folder from the Bookmarks Toolbar but it will also remove another bookmarking change, the option to only show the Bookmarks Toolbar on the New Tab page. You can set this preference back to "true" by repeating the above steps.

more options

If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Type https://accounts.firefox.com/settings<enter> in the address bar. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.


[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

If any errors are reported: https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional

The places.sqlite file contains your History and Bookmarks. And it looks like it is corrupted.

Type about:support<enter> in the address bar.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the above file. Then rename or delete it. Restart Firefox. The browser should then create a new place.sqlite and recover your bookmarks from the backup files.

Note: Your history is not backed up and will be lost.