This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Unread mail icon marker doesn't update if mail is read in a different client

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by Amelia

Andrew Ducker
Andrew Ducker
more options

Expected: An email arrives, and Thunderbird updates its Icon marker (in Windows) to have a "1" on it (or increases it by 1). When that email is marked as read, Thunderbird then either reduces the count by 1, or removes it if it's no longer needed.

What happens: If the email is deleted (or archived on GMail) without the unread marker on it being set to "read" then the email vanished from my inbox, but the counter is not changed.

What should happen: If the email is deleted/ moved out of a folder that Thunderbird watches, into one it doesn't, then the unread count should be updated.

Expected: An email arrives, and Thunderbird updates its Icon marker (in Windows) to have a "1" on it (or increases it by 1). When that email is marked as read, Thunderbird then either reduces the count by 1, or removes it if it's no longer needed. What happens: If the email is deleted (or archived on GMail) without the unread marker on it being set to "read" then the email vanished from my inbox, but the counter is not changed. What should happen: If the email is deleted/ moved out of a folder that Thunderbird watches, into one it doesn't, then the unread count should be updated.

All Replies (1)

Amelia
Amelia
more options

Hello,

Thank you for reporting this. This is a bug, and you can report it at bugzilla.mozilla.org

Thank you for helping this community.