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Pic gone on youtube only sound

  • 7 replies
  • 1 has this problem
  • 21 views
  • Last reply by FredMcD

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I have no picture on Youtube just sound. Have vision problems and can't fully read screen; something about icons. Win 10 is up to date ; (FireFox 95.0.2 just updated; also updated LibreOffice 7.2.4.1 win x64) both today then YouTube picture gone and the sound is OK

I have no picture on Youtube just sound. Have vision problems and can't fully read screen; something about icons. Win 10 is up to date ; (FireFox 95.0.2 just updated; also updated LibreOffice 7.2.4.1 win x64) both today then YouTube picture gone and the sound is OK

Chosen solution

It appears you have an extension called "Youtube Audio Extension" installed. Try disabling it. 1. Type in about:addons in the address bar 2. Disable "Youtube Audio Extension" or something with a similar name 3. Go to the Youtube video again and check if the video plays

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All Replies (7)

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OaksLSF said

. . . and can't fully read screen; something about icons.

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

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Screenshot

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Just today I have vision problems and colour blind

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Chosen Solution

It appears you have an extension called "Youtube Audio Extension" installed. Try disabling it. 1. Type in about:addons in the address bar 2. Disable "Youtube Audio Extension" or something with a similar name 3. Go to the Youtube video again and check if the video plays

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thank you for your help

Problem solved

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Well done both of you.