This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't load yahoo mail

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by Terry

tinaoliver
tinaoliver
more options

HI there. Suddenly, as of maybe a couple of weeks ago, I can't load Yahoo at all in a Firefox tab. I use Yahoo mail. I have to open Chrome for my email. This is a problem and I may have to stop using Firefox due to this. Why is this happening? What can I do? I haven't had a problem with any other website.

HI there. Suddenly, as of maybe a couple of weeks ago, I can't load Yahoo at all in a Firefox tab. I use Yahoo mail. I have to open Chrome for my email. This is a problem and I may have to stop using Firefox due to this. Why is this happening? What can I do? I haven't had a problem with any other website.

All Replies (1)

Terry
Terry
more options

You could try clearing your browser's cache and cookies and site settings. If that doesn't work, the third and fourth links may help.

https://support.mozilla.org/en-US/kb/how-clear-firefox-cache https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can