Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Set Up Your Existing Email Address

  • 1 reply
  • 2 have this problem
  • 8 views
  • Last reply by Matt

jrcovey107
jrcovey107
more options

In Account setup. Get response "Incoming server already exists" What do I do with this?

In Account setup. Get response "Incoming server already exists" What do I do with this?

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Perhaps try accessing the existing account in account settings and fixing the settings if they are not working instead of trying to add it again.

The error is there to prevent adding duplicate accounts, as folk appear to think fixing is about adding it again.