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Delete account without e-mail address and password

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by cor-el

user2893472
user2893472
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How can I delete my Firefox account without my e-mail address and password?

Before I was using Firefox Sync with my company e-mail. I left the company and I am not using the e-mail address and forgot the password. How can I delete the Firefox account ?

How can I delete my Firefox account without my e-mail address and password? Before I was using Firefox Sync with my company e-mail. I left the company and I am not using the e-mail address and forgot the password. How can I delete the Firefox account ?

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user2893472
user2893472 Question owner
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Additional Information I didn't configure 'Secondary Email', 'Recovery key' and 'Two-step authentication'.

cor-el
cor-el
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  • Top 10 Contributor
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You probably can't as you need access to the Firefox account and without access to that email account it isn't possible to reset the password to regain access.

Is that the only device connected to this account as Sync is meant to sync data between other devices?

If you can expect that you lose access to your primary email address then you should have setup a secondary email address and confirm this address before losing access to the primary email address.