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  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

art3006
art3006
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The latest version of Firefox was just installed and I am now having constant crashing problems the performance is significantly worse than the previous session. How do I go back to the previous version. Note to Firefox please do not use us a your Beta testers.

The latest version of Firefox was just installed and I am now having constant crashing problems the performance is significantly worse than the previous session. How do I go back to the previous version. Note to Firefox please do not use us a your Beta testers.

All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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If you don't want to troubleshoot your issue, here ya go. https://ftp.mozilla.org/pub/firefox/releases/

FredMcD
FredMcD
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In the address box, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support