This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

THETA Crypto Wallet

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by mike1422

mike1422
mike1422
more options

Hi,

I am trying to connect my device to a web page crypto wallet and get this message/prompt: Windows security Making sure it's you Please sign in to https://wallet.thetatoken.org This request comes from Firefox, published by Mozilla Corporation

Insert your security key into the USB port, I bought a security key but do not know what they are asking for?

Can anyone help......

mike

Hi, I am trying to connect my device to a web page crypto wallet and get this message/prompt: Windows security Making sure it's you Please sign in to https://wallet.thetatoken.org This request comes from Firefox, published by Mozilla Corporation Insert your security key into the USB port, I bought a security key but do not know what they are asking for? Can anyone help...... mike

Chosen solution

Unfortunately that not a firefox issue but Theta support issue to resolve. That isn't a FireFox request. Your using the Browser and that's all.

Read this answer in context 👍 1

All Replies (1)

mike1422
mike1422 Question owner
more options

Thanks, I am kinda ignorant when talking about who does what, I understand now and have already sent a help request to THETA and both manufactures of the devices I am trying to connect, emailed everyone cause I know I am a dummy and hopefully one of the 4 places I asked for support will be able to help me, thanks for the reply as I now know firefox is not the answer, although the prompt says this request comes from firefox, I just thought that maybe they might know something as they are requesting the action