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Not printing properly on eBay with built-in PDF viewer 103.01 (64-bit) Mac OS

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  • Last reply by jasrob1022

jasrob1022
jasrob1022
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Hello,

The last few days, I've been having issues printing with the built-in PDF viewer, but only on eBay. The invoices and labels will look fine in the preview, but when printed, any images on them will come out garbled and corrupted.

I tried to print using Chrome and had no issues. Would this be just a Firefox issue, or an issue with eBay and Firefox.

Any help would be appreciated! Thanks

Hello, The last few days, I've been having issues printing with the built-in PDF viewer, but only on eBay. The invoices and labels will look fine in the preview, but when printed, any images on them will come out garbled and corrupted. I tried to print using Chrome and had no issues. Would this be just a Firefox issue, or an issue with eBay and Firefox. Any help would be appreciated! Thanks

Chosen solution

Firefox 103 for Mac has a known issue printing PDFs with embedded images: the images are scaled too large so you only see a portion of them within their allotted space.

There is a bug on file with the developers already, so I'm hoping for a fix by next month's release of Firefox 104.

Until then... I have not yet learned of a workaround. For now, I think it's best for Mac users to print PDFs from Preview, Acrobat, or Safari until this is sorted out. If you need to switch your default handling from viewing in a tab to launching in one of those programs, this article has the steps: View PDF files using Firefox’s built-in viewer.

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All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Chosen Solution

Firefox 103 for Mac has a known issue printing PDFs with embedded images: the images are scaled too large so you only see a portion of them within their allotted space.

There is a bug on file with the developers already, so I'm hoping for a fix by next month's release of Firefox 104.

Until then... I have not yet learned of a workaround. For now, I think it's best for Mac users to print PDFs from Preview, Acrobat, or Safari until this is sorted out. If you need to switch your default handling from viewing in a tab to launching in one of those programs, this article has the steps: View PDF files using Firefox’s built-in viewer.

jasrob1022
jasrob1022 Question owner
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Thank you so much for the quick reply and for confirming the issue!