Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Subject/contents mismatch : old email contents has replaced a just-received email in my main's inbox folder

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by macjapko

more options

As you can see in attached image, the subject (date and sender) in the emails list is the just-received email i was waiting for... but the contents is one another old email (from Paypal) in another local folder ! When I open the email in a new thunderbird's tab , same thing. I deleted the amil, from deletede folder list the subject is still correct but the contents is bad. I restore the email in my main inbox and then the subject is the old's email subject : i lost completly the new email that I just received....

What a weird behavior ?

That is a serious mistake!

There is another bug i saw since a few years ; ghost lines in some folder email lists without any subject, and a received-date from 01/01/1970 !!!

As you can see in attached image, the subject (date and sender) in the emails list is the just-received email i was waiting for... but the contents is one another old email (from Paypal) in another local folder ! When I open the email in a new thunderbird's tab , same thing. I deleted the amil, from deletede folder list the subject is still correct but the contents is bad. I restore the email in my main inbox and then the subject is the old's email subject : i lost completly the new email that I just received.... What a weird behavior ? That is a serious mistake! There is another bug i saw since a few years ; ghost lines in some folder email lists without any subject, and a received-date from 01/01/1970 !!!
Attached screenshots

All Replies (3)

more options

Unfortunately, this happens on occasion. The normal 'fix' is to right-click on the folder and click properties and then repair.

more options

It's not acceptable ! Especially if you lose an important email.

I am seriously thinking about changing email software. Knowing many issues related to this one.

Bye

more options

I have the same problem. Content from another email is displayed. I sent the wrong email once when I was forwarding! It's unacceptable. How do I fix it so it doesn't happen again? Thunderbird on macOS (M1).