This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My eMail signature photo loses the file path for the photo

more options

When I set up my eMail signature, with my headshot (stored online in a website path), the signature looks great! I save it as an HTML file. But when I click on CREATE NEW MESSAGE, the eMail signature that comes up is missing the photo. When I look to see why, THUNDERBIRD has lost the path on where to find the file. It only remembers the filename itself.

When I set up my eMail signature, with my headshot (stored online in a website path), the signature looks great! I save it as an HTML file. But when I click on CREATE NEW MESSAGE, the eMail signature that comes up is missing the photo. When I look to see why, THUNDERBIRD has lost the path on where to find the file. It only remembers the filename itself.

All Replies (1)

more options

Also, I've updated my profile photo, and the old one still remains. What gives? Nevermind, you have to log out completely for it to update. I did, and it did.

Still have the eMail signature issue ... Thunderbird "forgets" the file path of the photo in my eMail signature.

Modified by user231227475790514676177898160996993009239