Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Communication is in wrong language

  • 2 replies
  • 0 have this problem
  • 1 view
  • Last reply by chuy1

chuy1
chuy1
more options

May be similar to FireFox is schizophrenic I'm in the US, All software and FireFox settings have and I've crosschecked to be English. I do have both keyboards loaded on my Android, and confirmed that I am and was on the English keyboard when I logged into the account

May be similar to [[FireFox is schizophrenic]] I'm in the US, All software and FireFox settings have and I've crosschecked to be English. I do have both keyboards loaded on my Android, and confirmed that I am and was on the English keyboard when I logged into the account
Attached screenshots

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

What is the order on the preferred languages for webpages ?

chuy1
chuy1 Question owner
more options

@cor-el This is NOT a Firefox webpage issue. This is a communications/settings issue (@ Mozilla?). Everything is set up for English in the Mozilla profile.

  • Fresh Windows 10
  • Fresh Firefox install
  • Android 13 (new phone) (English and Spanish keyboard loaded)
  • Fresh Firefox app

The screenshot, in Spanish, from the original post, was the email sent FROM Mozilla TO me when I logged in to SYNC my phone. Why is THAT in Spanish?