Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

authorized use of my accounts

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by Paul

rcraft24.rdc
rcraft24.rdc
more options

Someone has made themselves the author over my accoun5s I have fixedy Google accounts only to find that the person in question has some account set up through motzilla /Firefox .I believe it to b my ex wife what can I do to reclaim the author on my accounts as I have multiple bank accounts tha5 I cannot access.please email me at [email removed from public]. any and all advise will be greatly appreciated .

Someone has made themselves the author over my accoun5s I have fixedy Google accounts only to find that the person in question has some account set up through motzilla /Firefox .I believe it to b my ex wife what can I do to reclaim the author on my accounts as I have multiple bank accounts tha5 I cannot access.please email me at [email removed from public]. any and all advise will be greatly appreciated .

Modified by James

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

You would need to have access to the email account linked to that Firefox Account. If you do, you can change the Firefox Account password and consider putting in place second factor authentication. This support article will help:

https://support.mozilla.org/en-US/kb/secure-firefox-account-two-step-authentication