This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Asymmetric Encryption

  • 1 reply
  • 0 have this problem
  • 4 views
  • Last reply by christ1

mateo.loza
mateo.loza
more options

Hello, I have someone's PGP Public Key but it's in website (.txt) form so I'm unable to upload it to Thunderbird when prompted to when I try to send an encrypted email. How can I fix this? Thank you, Mateo

Hello, I have someone's PGP Public Key but it's in website (.txt) form so I'm unable to upload it to Thunderbird when prompted to when I try to send an encrypted email. How can I fix this? Thank you, Mateo

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

You need to import the public key into TB's OpenPGP Key Manager, and accept it. Also you have to have a personal key and set up the account for OpenPGP encryption. https://support.mozilla.org/en-US/kb/thunderbird-help-cannot-encrypt