We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Unable to save credit card details for autofill

  • 6 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

Rich vdH
Rich vdH
more options

I'm trying to add a credit card for the "autofill credit cards" feature, but it doesn't seem to work. I fill out the form, and click save, and absolutely nothing happens. I can cancel the form, but of course the data is lost.

Any ideas?

I'm trying to add a credit card for the "autofill credit cards" feature, but it doesn't seem to work. I fill out the form, and click save, and absolutely nothing happens. I can cancel the form, but of course the data is lost. Any ideas?
Attached screenshots

All Replies (6)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

File a bug. I can replicate the issue in 107.0 from Mozilla and my distro version. Let me go try Nightly.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Just tried multiple versions of Firefox, plus Waterfox and they failed. Only ESR shows a prompt to save, but it doesn't save the info. Let me go try Windows. BUG  ;-))


Operating System: openSUSE Tumbleweed 20221124 KDE Plasma Version: 5.26.3 KDE Frameworks Version: 5.100.0 Qt Version: 5.15.7 Kernel Version: 6.0.8-1-default (64-bit) Graphics Platform: X11 Processors: 8 × Intel® Xeon® CPU E3-1535M v6 @ 3.10GHz Memory: 62.2 GiB of RAM Graphics Processor: Mesa Intel® HD Graphics P630 Manufacturer: HP Product Name: HP ZBook 17 G4

Modified by jonzn4SUSE

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Works in Win11. see screenshot

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Also works fine on mac.

Rich vdH
Rich vdH Question owner
more options

I have now raised this as https://bugzilla.mozilla.org/show_bug.cgi?id=1805732.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See also:

  • 1480968 - Can't add credit card in "Saved credit card" form in preferences