Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I haven't sound on Firefox

  • 3 replies
  • 0 have this problem
  • 1 view
  • Last reply by ysfff

mf4
mf4
more options

Hello I don't have sound on Firefox. I made all points from article mozilla's about trobleshooting with sound, but it still doesn't works. I have sound on others - Chrome, Edge, Opera. I tried also install Firefox to my laptop and it's the same problem. I turned off blocking of sound in settings. What can I do with it? I very like Firefox and don't image to be without it. Please help!!! Regards Marcin

Hello I don't have sound on Firefox. I made all points from article mozilla's about trobleshooting with sound, but it still doesn't works. I have sound on others - Chrome, Edge, Opera. I tried also install Firefox to my laptop and it's the same problem. I turned off blocking of sound in settings. What can I do with it? I very like Firefox and don't image to be without it. Please help!!! Regards Marcin

Chosen solution

Thanks a lot. I've just solved a problem. It emerged that was a problem with Window's sound advanced option. I had to change there setting for the Firefox (choose a proper source of sound). But I still don't know why this settings was set in that way only for Firefox. Another browsers was set properly.

Regards Marcin

Read this answer in context 👍 0

All Replies (3)

ysfff
ysfff
more options

Hey mf4,

First of all check if Firefox appears in the audio mixer of Windows. If yes, check the sound level. :)

Let met know if it works.

Modified by ysfff

mf4
mf4 Question owner
more options

Chosen Solution

Thanks a lot. I've just solved a problem. It emerged that was a problem with Window's sound advanced option. I had to change there setting for the Firefox (choose a proper source of sound). But I still don't know why this settings was set in that way only for Firefox. Another browsers was set properly.

Regards Marcin

ysfff
ysfff
more options

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution.

Thank you for contacting Mozilla Support, Marcin! :)