This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

set up existing gmail account IMAP javascript component does not have a method named:"verifyLogon"

  • 2 replies
  • 0 have this problem
  • 22 views
  • Last reply by bclat

more options

Red Hat Enterprise Linux 9.1 (Plow) Thunderbird 102.10.0 (64-bit) Mozilla Thunderbird Email was granted access to your Google Account - and google/gmail say this is a Mozilla issue and I can't get help from them I want to use IMAP to synchronize my gmail, but can't connect with IMAP IMAP is enabled on my gmail, configuration found in Mozilla ISP database when I click done I get the yellow "JavaScript component does not have a method named:"verifyLogon" when calling method: [nsIMsgIncomingServer::verifyLogon] and below that [checking password with a dot moving back and forth. cannot proceed

Red Hat Enterprise Linux 9.1 (Plow) Thunderbird 102.10.0 (64-bit) Mozilla Thunderbird Email was granted access to your Google Account - and google/gmail say this is a Mozilla issue and I can't get help from them I want to use IMAP to synchronize my gmail, but can't connect with IMAP IMAP is enabled on my gmail, configuration found in Mozilla ISP database when I click done I get the yellow "JavaScript component does not have a method named:"verifyLogon" when calling method: [nsIMsgIncomingServer::verifyLogon] and below that [checking password with a dot moving back and forth. cannot proceed
Attached screenshots

Modified by bclat

Chosen solution

Figured it out. after setting it up on a different machine successfully, realized it was the installation, and the remove and reinstall had not completely removed everything removed Thunderbird again, then sudo root found all Thunderbird files and renamed, moved, or removed them then reinstalled Thunderbird, and it installed, configured, and synchronized flawlessly. Yay!

Read this answer in context 👍 0

All Replies (2)

more options

Ah ha. Installed on another system same software levels and standard path sets up IMAP and authentication successfully! So the problem is the first system. Well besides the bug in Thunderbird that doesn't time out, shows a yellow error dialog with no references, and the support pages that don't show any exception paths for support. I can find a solution from here. Will update with solution when I get it working on primary system. yay

Modified by bclat

more options

Chosen Solution

Figured it out. after setting it up on a different machine successfully, realized it was the installation, and the remove and reinstall had not completely removed everything removed Thunderbird again, then sudo root found all Thunderbird files and renamed, moved, or removed them then reinstalled Thunderbird, and it installed, configured, and synchronized flawlessly. Yay!