Thunderbird : bug in default smtp instead of choosen smtp
hello
it happened twice : the first time few years ago, when sending a mail from a attt a doooot com, with others b attt b doooot com and c attt c doooot com in parallel every emails, even with another address choosen, were sent with c attt c doooot com, without respecting the latest compositing windows email account selection
the only solution was to reset the profile.
today, I get almost the same : I have several different address within my thunderbird. eg 5 email addresses from 2 different ISP however, when writing an email, defaut is a attt a doooot com ; I then choose to send it with b attt b doooot com ; however a attt a doooot com is in the default general smtp parameters, the default one. But. when I write a mail, I consider, in the top of the window, the email account to send it coud be b attt b doooot com, where after a certain period of time (few weeks or months) with that profile, ALL mails are sent with the “general smtp default profile”, instead of the one I choose with the compositing window. that meanss, in others words, that if I write a new mail, by default thund proposes me to send it with a attt a doooot com ; well, nice idea, but that time I want to send it with b attt b doooot com, so I change it by choosing directly in the top options withing the compositing window (email account selected) well, I got an error saying me “error of smtp : message couldnt be sent with a attt a doooot com” even if I manually selected b attt b doooot com !
that means, in others words, that the “general default smtp account/server” overrides the compositing email window account selected. For me, it’s not a feature, it’s well a bug, I tried to explain there, with a very nice pic : https://bugzilla.mozilla.org/show_bug.cgi?id=1824146
where netc(mailo) is the choosen email provider I selected to send the email, but thundie decides in contrary to just keep in mind the “default general smtp account” (on screenshot, infomaniak, not the same provider as netc/mailo) instead of the last one I chosen!
how could I fix it without resetting/wiping the profile, from scratch?
I thank you vm!
Chosen solution
Edit each SMTP server setting and enter a unique title in the Description field. Then look at account pane for each account and confirm that the identified SMTP server is the correct one for that account. As @sfhowes alluded, it is likely that you are crossing accounts and servers.
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You have to set up separate smtp servers for each account, and set each account to send on the correct smtp:
I regret you are having difficulties. This is not an uncommon issue where there are multiple accounts with same email host and it's sometimes difficult to unravel. My first request is this: - click help>moretroubleshootinginformation, scroll down to the matrix titled 'mail and news accounts' and do a screenprint and send that.
sfhowes a écrit
You have to set up separate smtp servers for each account, and set each account to send on the correct smtp: https://support.mozilla.org/en-US/questions/1350593
unfortunately, there are already, since in the profile, for each email imap account, the one corresponding in SMTP. So means several smtp profiles, with different providers.
but, anyway when compositing in a new mail window, we are supposed to be priorized when selecting the email used to send the new one, where in that bug, thund keeps anyway the default one in the general smtp configuration, which is not the expected behaviour, as you can see in screenshot (netc/mailo provider is selected as end user priorised choice, where thund keeps going with the "geeneral default smtp" one (in screenshot, infomaniak), which is not supposed to be..
Modified by lm21
Chosen Solution
Edit each SMTP server setting and enter a unique title in the Description field. Then look at account pane for each account and confirm that the identified SMTP server is the correct one for that account. As @sfhowes alluded, it is likely that you are crossing accounts and servers.
david a écrit
Edit each SMTP server setting and enter a unique title in the Description field. Then look at account pane for each account and confirm that the identified SMTP server is the correct one for that account. As @sfhowes alluded, it is likely that you are crossing accounts and servers.
unfortunately after a first bug -i guess- I removed all the smtp servers profiles, few weeks ago I didnt noticed I had to rematch emails accounts in their general properties for each, with the smtp profile matching it. (see latest screenshot)
it's now done, thank you, sorry for that