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Downloads default to download folder and never ask where to save them.

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  • Last reply by Terry

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Hi, The checkbox is checked to always ask me where to save files but it does not work. It always downloads to the download folder without asking. Does anyone know how to troubleshoot or fix?

Hi, The checkbox is checked to always ask me where to save files but it does not work. It always downloads to the download folder without asking. Does anyone know how to troubleshoot or fix?
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Hi. Have you completed the following section labelled Applications? Try selecting Always ask for each file type you want to download. If that doesn't work, you may have to alter a hidden preference.