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Can't print from Firefox but can from everywhere else

  • 3 replies
  • 0 have this problem
  • 8 views
  • Last reply by krccpht1

krccpht1
krccpht1
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Printing used to work fine then suddenly stopped working. I can print from other browsers, as well as offline printing (word, etc). I have tried the "Clear Saved Print Settings" as suggested via Firefox's Troubleshooting. Problem still persists. I get no error message, I am able to select printer and click print, but nothing prints.

Printing used to work fine then suddenly stopped working. I can print from other browsers, as well as offline printing (word, etc). I have tried the "Clear Saved Print Settings" as suggested via Firefox's Troubleshooting. Problem still persists. I get no error message, I am able to select printer and click print, but nothing prints.

All Replies (3)

willjoe24421
willjoe24421
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Reset Firefox printer settings Click the menu button. , click Help and select More Troubleshooting Information. The Troubleshooting Information page with the address about:support will open in a new tab. Go down to the Printing section and click Clear saved print settings.

Regards, Diana

krccpht1
krccpht1 Question owner
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I said I already tried that and it didn't fix the problem. However, when I click on that, *nothing* happens to my knowledge. I can't tell whether or not it actually cleared anything.

krccpht1
krccpht1 Question owner
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I guess I will have to use a different browser until this gets fixed.... does anyone have any different ideas?