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Problem sending emails with Thunderbird with Microsoft Outlook Office365 account

  • 2 replies
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  • Last reply by ejbax

ejbax
ejbax
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I run Thunderbird 102.13.0 (32 bit) on W10 Home. After Thunderbird updated late last week I have been having problems sending emails with my work Microsoft Outlook Office365 account (no such problems up to last Thursday 13 July) : Emails with just a couple of words in the body arrive but with nothing in the body. Emails with just a couple of words in the body and a text file attached arrive but with nothing in the body and without the attachment. Emails with just a couple of words in the body and a Excel file attached fail to send at all (error message). No such problems sending emails via the Office 365 web portal. I have Exquilla installed and its licence is current. Tried removing the Outlook account and re-installing it, but this made no difference. Temporarily disabling my ESET NOD32 AV software made no difference either. Tearing my hair out. Would anyone have any ideas on how to fix this ?

I run Thunderbird 102.13.0 (32 bit) on W10 Home. After Thunderbird updated late last week I have been having problems sending emails with my work Microsoft Outlook Office365 account (no such problems up to last Thursday 13 July) : Emails with just a couple of words in the body arrive but with nothing in the body. Emails with just a couple of words in the body and a text file attached arrive but with nothing in the body and without the attachment. Emails with just a couple of words in the body and a Excel file attached fail to send at all (error message). No such problems sending emails via the Office 365 web portal. I have Exquilla installed and its licence is current. Tried removing the Outlook account and re-installing it, but this made no difference. Temporarily disabling my ESET NOD32 AV software made no difference either. Tearing my hair out. Would anyone have any ideas on how to fix this ?

Chosen solution

Do you have the latest ExQuilla 115.1? It has a fix for sending mail.

https://addons.thunderbird.net/en-us/thunderbird/addon/exquilla-exchange-web-services/versions/?page=1#version-115.1

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sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

Do you have the latest ExQuilla 115.1? It has a fix for sending mail.

https://addons.thunderbird.net/en-us/thunderbird/addon/exquilla-exchange-web-services/versions/?page=1#version-115.1

ejbax
ejbax Question owner
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You hit the nail on the head ! My installed Exquilla version was still 115.0 and updating it fixed the problem. Allow automatic updates for the add-on was set on Default so I changed that to On, just in case it happens again. Very many thanks indeed ! Regards, Emile.