Firefox Sync Save Login and Password asks but does not remember
I have Firefox Sync enabled in my Firefox browser on a few computers. When I logged in to Firefox Sync initially, it did sync-up my new computer with all of the saved bookmarks and history. I am not sure if any of my logins were saved). When I go to websites and login, I am prompted with the dialog to save my credentials, and I say ok, save. But the logins are not remembered. And in my about:logins page shows "no logins found". I don't care about retrieving any old logins, I just want to be able to save new ones and get the default behavior of saving logins working again.
Chosen solution
Yes, Thank you for your suggestions. I resolved the issue by 1) signing-out of Sync; 2) creating a new profile, which allowed me to save a login; then 3) Logging back into Sync.
Read this answer in context 👍 0All Replies (3)
PS: After I logout from Firefox Sync my FF 116.0.3 still will not save logins, so it may not be exclusively a Sync issue, but any help is appreciated none-the-less.
Can you use "Create New Login" ?
You can try to rename/remove logins.json (encrypted logins) and key4.db (encryption key) in the Firefox profile folder in case there is a problem with those files.
You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).
- Help -> More Troubleshooting Information -> Profile Folder/Directory:
Windows: Open Folder; Linux: Open Directory; Mac: Show in Finder - https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data
Chosen Solution
Yes, Thank you for your suggestions. I resolved the issue by 1) signing-out of Sync; 2) creating a new profile, which allowed me to save a login; then 3) Logging back into Sync.