This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

pop up window

  • 4 replies
  • 0 have this problem
  • 14 views
  • Last reply by TyDraniu

phlippant
phlippant
more options

I am getting a "pop up window" asking to leave firefox nearly every time I do a search. There are some pages that do require this, but it is now occurring whenever I try to change pages. How do I trace the origins of the window please. Thanks. Phil Davis

I am getting a "pop up window" asking to leave firefox nearly every time I do a search. There are some pages that do require this, but it is now occurring whenever I try to change pages. How do I trace the origins of the window please. Thanks. Phil Davis

All Replies (4)

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

Can you attach a screenshot of this popup?

zeroknight
zeroknight
more options

Does it still happen in Troubleshoot Mode?

phlippant
phlippant Question owner
more options

Hello. Thank you for your help. I am not able to take a screenshot, the page appears to be inactive except for the window. The window says "would you like to leave firefox to view this content" below this there is an active box that asks the options "cancel" or "open". That seems to be the only active part of the page. Is there a way of taking a screenshot other than volume/off key?

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

Ah, on Android. Go to Settings and select Open links in apps. You can choose between Always, Question and Never.