This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't get the latest version of Thunderbird to work with an ameritech.net email. I get message " can't connect, retry, type new password or cancel"

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by sfhowes

more options

Can't get the latest version of Thunderbird to work with an ameritech.net email. I get message " can't connect, retry, type new password or cancel"

Can't get the latest version of Thunderbird to work with an ameritech.net email. I get message " can't connect, retry, type new password or cancel"

All Replies (1)

more options

Check your server settings and make sure you're using a secure mail key for TB instead of the account password, when asked to enter a password.

https://www.att.com/support/article/email-support/KM1010523/