This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Facebook Push Notifications

more options

On the Facebook desktop, the Firefox push notifications keep switching to off. I cannot see these notifications as a result, as you can see from the image where the information is blank. I have tried everything possible to fix this issue, but it remains. Any help in fixing this issue would be appreciated.

On the Facebook desktop, the Firefox push notifications keep switching to off. I cannot see these notifications as a result, as you can see from the image where the information is blank. I have tried everything possible to fix this issue, but it remains. Any help in fixing this issue would be appreciated.
Attached screenshots

All Replies (12)

more options

As you can see the push notifications button is on but its not showing me any notifications

more options

Try disabling your extensions, DuckDuckGo Privacy Essentials and Facebook Container might be interfering.

more options

Made no difference. It would seem that its only doing this on one of my facebook pages which is baffling. I have tried everything I can think of but it still wont show me the notifications? I am trying to see if there was something I change for my page but as you know Facebook is now a mindfield. Any other ideas?

more options

Does it still happen in a new profile without signing into Sync? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile.

more options

I do not see a refresh existing profile option based on what you said to do

more options

I found that setting but its not under that what you said. Its still doing the same see image

Modified by Peter Symington

more options

Still getting this even with a different browser and on a different device

more options

(sorry, wrong thread)

Modified by cor-el

more options

Absolutely no difference doing all that

more options

Peter Symington said

even with a different browser and on a different device

That would suggest it is a website or network issue.

Try using a VPN or the internet on your phone by connecting to it with the Wi-Fi hotspot feature.

more options

Yeah, I tried Opera and Safari, and it's the same thing. I've also tried using a VPN and again nothing changes

more options

Sorry its working on my mobile. Its not working on the desktop on various machines.