This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird not starting

  • 3 replies
  • 0 have this problem
  • 18 views
  • Last reply by Wayne Mery

nevillemac58
nevillemac58
more options

not starting, click program icon again but Prompts to close existing app (via Task Manager) before it will start. I've waited over 60 seconds and noting.This started with 115 version. Running Win10 Device name DiningRoomDesktop-6NVLC4L Processor Intel(R) Core(TM) i7-6700T CPU @ 2.80GHz 2.81 GHz Installed RAM 16.0 GB (15.9 GB usable) Device ID AFFECE38-76EC-4191-A8DE-C88D0E7AA9E2 Product ID 00325-95926-72089-AAOEM System type 64-bit operating system, x64-based processor Pen and touch Touch support with 10 touch points

Edition Windows 10 Home Version 22H2 Installed on ‎25/‎11/‎2020 OS build 19045.3803 Experience Windows Feature Experience Pack 1000.19053.1000.0

Operation manageable but annoying. Regards, Neville McDonald Also, I would like the previous version which gave me no trouble.

not starting, click program icon again but Prompts to close existing app (via Task Manager) before it will start. I've waited over 60 seconds and noting.This started with 115 version. Running Win10 Device name DiningRoomDesktop-6NVLC4L Processor Intel(R) Core(TM) i7-6700T CPU @ 2.80GHz 2.81 GHz Installed RAM 16.0 GB (15.9 GB usable) Device ID AFFECE38-76EC-4191-A8DE-C88D0E7AA9E2 Product ID 00325-95926-72089-AAOEM System type 64-bit operating system, x64-based processor Pen and touch Touch support with 10 touch points Edition Windows 10 Home Version 22H2 Installed on ‎25/‎11/‎2020 OS build 19045.3803 Experience Windows Feature Experience Pack 1000.19053.1000.0 Operation manageable but annoying. Regards, Neville McDonald Also, I would like the previous version which gave me no trouble.

All Replies (3)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Does it also happen after rebooting the computer?

nevillemac58
nevillemac58 Question owner
more options

Yes. Still takes 75 seconds to fully load and be able to interact with the program.

Modified by nevillemac58

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Any calendars?

Does problem go away?