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restore mozzilla after operating system change

  • 3 replies
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  • 27 views
  • Last reply by cor-el

amachu00’s Firefox on GWHXTECHA32612S
amachu00’s Firefox on GWHXTECHA32612S
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Hi

I had to change my operating system. before doing that I made sure I have sync my browser. Now after installation browser and login to my account the sync is not doing what I was hoping for. The sync is just uploading the new configuration to the cloud but it is not downloading all the history and add-ons from a version before OS change. I see it is stored but I don't see any option to load those to the current browser. Please, advise what can I do?

Hi I had to change my operating system. before doing that I made sure I have sync my browser. Now after installation browser and login to my account the sync is not doing what I was hoping for. The sync is just uploading the new configuration to the cloud but it is not downloading all the history and add-ons from a version before OS change. I see it is stored but I don't see any option to load those to the current browser. Please, advise what can I do?

All Replies (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Have a look at the below link. https://support.mozilla.org/en-US/questions/1286905

Here is what sync is for. https://www.mozilla.org/en-US/firefox/features/sync/ https://en.wikipedia.org/wiki/Firefox_Sync https://hacks.mozilla.org/2018/11/firefox-sync-privacy/

Modified by jonzn4SUSE

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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I think Mozilla should have some kind of notice for users that have sync setup with only 1 device.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Did you possibly reset the password of the Sync account because you forgot the password?

Resetting the password for the Mozilla account because you do not remember the password will remove all data stored on the Sync server because this password is used to encrypt your data locally for security reasons before it is uploaded to the Sync server and only this password or a possible recovery key can decrypt this data.

You can install the About Sync extension to check what data is stored on the Sync server via the about:sync page provided by this extension.

Close and restart Firefox to access the about:sync page added by this extension (see the about:about page for possible about pages).