This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox installations as normal user

  • 4 replies
  • 0 have this problem
  • 3 views
  • Last reply by mozzyx

mozzyx
mozzyx
more options

I have FF ESR installed and when new update comes I have 2 installations (if uninstalled whole FF ESR previously) under Windows Apps & Features (original installation (which can be versions ago) and latest version) on non-admin account (only 1 on admin account).

While it's not big issue (disk space wise or other wise) would be nice that had only 1 FF ESR not 2 under Apps & Features as normal user since it gets bit tiresome to uninstall and re-install Firefox every couple months to get rid of earlier update's leftovers.

I have FF ESR installed and when new update comes I have 2 installations (if uninstalled whole FF ESR previously) under Windows Apps & Features (original installation (which can be versions ago) and latest version) on non-admin account (only 1 on admin account). While it's not big issue (disk space wise or other wise) would be nice that had only 1 FF ESR not 2 under Apps & Features as normal user since it gets bit tiresome to uninstall and re-install Firefox every couple months to get rid of earlier update's leftovers.

All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Sometimes the Firefox installer doesn't remove the old Firefox version from the Windows Registry, but merely adds the new version under installed programs. You can check the install location of both versions and possibly use a registry cleaner to remove the older version if both point to the same folder. It is also possible that you have a 32-bit and a 64-bit version installed.

mozzyx
mozzyx Question owner
more options

Well cleaning registry probably helps only until next ESR version comes. There are quite a many registry entries about 115.6 (1st installation ~month ago) and .6 and .7 point to same folder etc.

Don't have 32bit version installed.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

What security software do you have in case that is interfering?

mozzyx
mozzyx Question owner
more options

Well Comodo Internet Security is main but it doesn't block any Mozilla's installations (FF or SM).