This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Facebook Messenger popup won't close

  • 3 replies
  • 6 have this problem
  • 103 views
  • Last reply by zeroknight

more options

I am running v122.0.1 on a Mac and since the last update if I open a Facebook Messenger message which pops up at the bottom of the screen clicking the minimise or close doesn't do anything and the message stays on screen The only way to get it to close is to log out of Facebook and then log back in again. Is this a bug in this release?

I am running v122.0.1 on a Mac and since the last update if I open a Facebook Messenger message which pops up at the bottom of the screen clicking the minimise or close doesn't do anything and the message stays on screen The only way to get it to close is to log out of Facebook and then log back in again. Is this a bug in this release?

Chosen solution

Looks as though it may have been a FB bug as today it is working properly.

Read this answer in context 👍 0

All Replies (3)

more options

Chosen Solution

Looks as though it may have been a FB bug as today it is working properly.

more options

The problem remains for me, HP laptop, Win 10. Firefox up to date. Messenger discussion with contact will not close, only by restart. Has been so long-term.

more options

Try clearing site cookies and disabling Tracking Protection for the site.

Does it still happen in Troubleshoot Mode?