Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Spam/junk is identified but stays in my Inbox...?

  • 1 reply
  • 0 have this problem
  • 2 views
  • Last reply by david

more options

Hello, I find Thunderbird is identifying my spam pretty well but all it does is mark the "junk status" column. The messages still sit in my inbox. There must be a way to have these messages automatically sent to a folder, or to delete them, or...? I tried setting up a filter, but there is no option to select the "junk status" tag.

How can I automatically do something with my junk/spam messages, something more than just tag them?

Thanks!

Hello, I find Thunderbird is identifying my spam pretty well but all it does is mark the "junk status" column. The messages still sit in my inbox. There must be a way to have these messages automatically sent to a folder, or to delete them, or...? I tried setting up a filter, but there is no option to select the "junk status" tag. How can I automatically do something with my junk/spam messages, something more than just tag them? Thanks!

All Replies (1)

more options

This may be unnecessary, but since you didn't mention whether you had any junk settings, I'm sharing this URL for possible use: https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages