This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I think the Linux Thunderbird is broken

Paul Lofthouse
Paul Lofthouse
more options

installed Ubuntu 2404 on my acer laptop along with Thunderbird, added gmail email to Thunderbird and it fails to connect to google for their security check.

popup when trying to login to google to let Thunderbird access gmail.

400. That’s an error.

The server cannot process the request because it is malformed. It should not be retried. That’s all we know.

I think the linux Thunderbird is broken.

I have been through this google process with Thunderbird 3 times windows 10 and 11 and once on an android phone with no problems

installed Ubuntu 2404 on my acer laptop along with Thunderbird, added gmail email to Thunderbird and it fails to connect to google for their security check. popup when trying to login to google to let Thunderbird access gmail. 400. That’s an error. The server cannot process the request because it is malformed. It should not be retried. That’s all we know. I think the linux Thunderbird is broken. I have been through this google process with Thunderbird 3 times windows 10 and 11 and once on an android phone with no problems
Attached screenshots

Chosen solution

yep, uninstalled the version that came with ubuntu now. installed the latest Thunderbird nightly version 128.0a1 form bugzilla and it works with gmail fine. Just have to open it from downloads folder, not visible in the apps. Cheers paul

Read this answer in context 👍 0

All Replies (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Paul, these types of issues tend to be temporary - situations with the mail provider or your network connection.

Are you still having trouble?

Helpful?

Paul Lofthouse
Paul Lofthouse Question owner
more options

Chosen Solution

yep, uninstalled the version that came with ubuntu now. installed the latest Thunderbird nightly version 128.0a1 form bugzilla and it works with gmail fine. Just have to open it from downloads folder, not visible in the apps. Cheers paul

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.