This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 128.0

  • 2 replies
  • 1 has this problem
  • 90 views
  • Last reply by gerald100

more options

Problem loading images on Home Depot website. It happens when you want detailed images of a product. This is not just one linux distribution. Its many of them. In the case of Ubuntu same problem with Snap version. Whether .deb or Snap doesn't matter.

I've got a test machine with 10 ssd's in it. I switched over to Ubuntu 24.04 that I installed/configured several months ago. Before updating I checked Firefox. It was version 125. No problems with Home Depot. Updated system. Firefox updated to 128.0. Home Depot wouldn't load images anymore. Did all the usual stuff like disabling a couple of extensions. There are only two. Adblock Plus and Weather. Other than that no changes to Firefox that would be a problem.

I've got Google Chrome installed on these machines too. Home Depot no problem. Images of product load and display fine.

I don't order much on Home Depot so using Google Chrome is not a problem for me. But it is annoying and I know I'm not the only one. Seen it posted in a few forums with no resolution. Also, I have not had any problems with Amazon or Lowes website.They are similar in that they display detailed images of each product. I'm not implying that Home Depot is the only one. Just that its the only one I have discovered. If I recall correctly 127.x may have been where it started. The general images of many products don't seem to be a problem.

Thanks, Gerald

Problem loading images on Home Depot website. It happens when you want detailed images of a product. This is not just one linux distribution. Its many of them. In the case of Ubuntu same problem with Snap version. Whether .deb or Snap doesn't matter. I've got a test machine with 10 ssd's in it. I switched over to Ubuntu 24.04 that I installed/configured several months ago. Before updating I checked Firefox. It was version 125. No problems with Home Depot. Updated system. Firefox updated to 128.0. Home Depot wouldn't load images anymore. Did all the usual stuff like disabling a couple of extensions. There are only two. Adblock Plus and Weather. Other than that no changes to Firefox that would be a problem. I've got Google Chrome installed on these machines too. Home Depot no problem. Images of product load and display fine. I don't order much on Home Depot so using Google Chrome is not a problem for me. But it is annoying and I know I'm not the only one. Seen it posted in a few forums with no resolution. Also, I have not had any problems with Amazon or Lowes website.They are similar in that they display detailed images of each product. I'm not implying that Home Depot is the only one. Just that its the only one I have discovered. If I recall correctly 127.x may have been where it started. The general images of many products don't seem to be a problem. Thanks, Gerald

Chosen solution

The steps to replicate would be to navigate to the home depot website and select a product. I was going to post a screenshot of a blank screen where the images would be loaded but last night website was working on three linux machines.

So I can only conclude at this juncture that the home depot website was updated and this solved the compatibility issue with Firefox.

Google Chrome was having no issue before or now. So consider this matter closed.

Sincerely, Gerald

Read this answer in context 👍 1

All Replies (2)

more options

Show the issue and provide steps to replicate.

Helpful?

more options

Chosen Solution

The steps to replicate would be to navigate to the home depot website and select a product. I was going to post a screenshot of a blank screen where the images would be loaded but last night website was working on three linux machines.

So I can only conclude at this juncture that the home depot website was updated and this solved the compatibility issue with Firefox.

Google Chrome was having no issue before or now. So consider this matter closed.

Sincerely, Gerald

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.