This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Forced to "Use strong password" instead of my saved password

  • 9 replies
  • 0 have this problem
  • Last reply by giz globe

more options

Since the upgrade several days ago, I have not been able to select my saved password on some pages, instead I always see "Use strong password" to create a new one. I have not changed my password or anything, and can still see my account information in the saved passwords setting. How can I recover the way to input my password?

Apparently, if there are input boxes for both a username and a password on the page, my account is automatically set as before. Meanwhile, if there is only a password box, Firefox does not allow me to select my saved password.

Firefox 130.0.1 Build #2016044751 on Android 14

Since the upgrade several days ago, I have not been able to select my saved password on some pages, instead I always see "Use strong password" to create a new one. I have not changed my password or anything, and can still see my account information in the saved passwords setting. How can I recover the way to input my password? Apparently, if there are input boxes for both a username and a password on the page, my account is automatically set as before. Meanwhile, if there is only a password box, Firefox does not allow me to select my saved password. Firefox 130.0.1 Build #2016044751 on Android 14

Modified by Mozilla_Firefox_User

All Replies (9)

more options

The issue persists on the nightly build 132.0a1 Build #2016046215.

Helpful?

more options

Make sure the website is entered correctly in the password manager. (Menu > Passwords)

Helpful?

more options

@Khalid, thanks for your reply. I already ensured the web site is correctly entered in the password manager.

I believe the issue is a regression, since I didn't see the problem on version 129.0.2 Build #2016039455. I confirmed it just now.

Helpful?

more options

Can you provide screenshot(s) of the issue?

Helpful?

more options

I have uploaded three screenshots, one of which is the case where I have the problem.

  • Fail_FirefoxNightly_132.0a1#2016046407.png
  • OK_Firefox_129.0.2#2016039455.png
  • OK_GoogleChrome_129.0.6668.70.png

Helpful?

more options

Firefox may not be recognizing these because between the two screenshots provided, the URL is different. In the password manager, you can try setting the URL to something different.

Helpful?

more options

@Khalid, I suppose you are referring to the 3rd screenshot, it's Google chrome, with which I didn't have the problem.

1st screenshot: Fail_FirefoxNightly_132.0a1#2016046407.png 2nd screenshot: OK_Firefox_129.0.2#2016039455.png

The URLs are same. Only the Firefox version is different. Version 129.0.2 worked as expected, while version 132.0a1 doesn't allow me to select my saved password.

The release note of 130.0 says,

  • Users now have the password generator feature available, which gives them the opportunity to use a strong, random, automatically generated password

I believe this new feature caused a regression.

Helpful?

more options

The nightly version is the "unstable" build for testers. Make sure to use the normal version for day to day activities ;)

Helpful?

more options

@Khalid, as I mentioned in the first message, the issue is seen on the normal release track, Firefox 130.0.1 Build #2016044751 on Android 14. I used the nightly version as well to just want to see if the latest one still has the issue.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.