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Thunderbird password

  • 4 replies
  • 0 have this problem
  • Last reply by landgfl

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I am not very tech savvy, so I apologise if I have asked this question before.

Having just downloaded Thunderbird and trying to add email addresses I keep getting a pop-up asking for passsword. I have tried every password I have with no success.

The pop-up says: Password Required - Mozilla Thunderbird.

Having never, to my knowledge, created a password for Thunderbird, I am stumped.

Any suggestions much appreciated.

I am not very tech savvy, so I apologise if I have asked this question before. Having just downloaded Thunderbird and trying to add email addresses I keep getting a pop-up asking for passsword. I have tried every password I have with no success. The pop-up says: Password Required - Mozilla Thunderbird. Having never, to my knowledge, created a password for Thunderbird, I am stumped. Any suggestions much appreciated.

All Replies (4)

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Does this happen prior to adding an account? On only after having done so? What is exact wording of the message?

Helpful?

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It's so frequent it's hard to tell, but probably after I have added an account.

The pop-up says: Password Required - Mozilla Thunderbird.

Helpful?

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That means that the account is requesting via thunderbird the password to confirm that the account belongs to you.

Helpful?

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I do appreciate your fast response David. But I'm still having a problem.

On opening Thunderbird I get a white screen with the attached.

If I click on cancel, I can add another account, which Thunderbird finds, but on clicking done. I'm asked for the password again, so I add the password for the account I am trying to add, but no go. The same pop up arises again.

And thereafter the popup keeps appearing. So sorry to say I'm still stumped.

Helpful?

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