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syncing new device

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  • Last reply by jonzn4SUSE

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I use Firefox on all my devices. I recently had to replace an hp laptop for water damage. I have a new Chrome book (CB) that's replaced the laptop. I ran into a problem once I installed the Firefox app on the CB. I'm having trouble getting passwords and contacts to sync from my Samsung mobile phone. I was able to get into Firefox on the CB by changing my password. However, I can't get the Samsung device and the CB to sync passwords and contacts. Can you help me with this?

Thanks, Brett Tuttle [edited] t@gmail.com

I use Firefox on all my devices. I recently had to replace an hp laptop for water damage. I have a new Chrome book (CB) that's replaced the laptop. I ran into a problem once I installed the Firefox app on the CB. I'm having trouble getting passwords and contacts to sync from my Samsung mobile phone. I was able to get into Firefox on the CB by changing my password. However, I can't get the Samsung device and the CB to sync passwords and contacts. Can you help me with this? Thanks, Brett Tuttle [edited] t@gmail.com

Modified by James

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Brett Tuttle said

I was able to get into Firefox on the CB by changing my password.

Did you change or reset your password? https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

Your only sync options are in the below screenshot and contacts are not one of them.

Modified by jonzn4SUSE

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