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After downloading an update, firefox says "your computer must be restarted to complete a previous upgrade of firefox. do you want to reboot now" and will not start.

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  • Last reply by TXGuy

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Firefox will not start, or allow windows xp to uninstall the program. When I attempt to start the program, firefox says "your computer must be restarted to complete a previous upgrade of firefox. do you want to reboot now? It gives the same message after rebooting, and will not start, or uninstall. I also downloaded it again, same thing. 

This happened

Every time Firefox opened

== I downloaded an update.

Firefox will not start, or allow windows xp to uninstall the program. When I attempt to start the program, firefox says "your computer must be restarted to complete a previous upgrade of firefox. do you want to reboot now? It gives the same message after rebooting, and will not start, or uninstall. I also downloaded it again, same thing. == This happened == Every time Firefox opened == I downloaded an update.

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Follow cor-el's advice in this post: https://support.mozilla.com/en-US/forum/1/606173