This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox freezes when using friend suggestion box on Facebook

AnonymousUser
AnonymousUser
more options

When I get into the friend list on my FB page the whole page freezes and I get the following message in a window:


A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.

Script: chrome://studioldfaceliftbasic/content/script-compiler.js:668

However, I cannot stop it and if I press either option nothing happens for ages...this does not happen if using IE.

This happened

A few times a week

== can't remember but it hasn't done it all the time...recent times it has

When I get into the friend list on my FB page the whole page freezes and I get the following message in a window: A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. Script: chrome://studioldfaceliftbasic/content/script-compiler.js:668 However, I cannot stop it and if I press either option nothing happens for ages...this does not happen if using IE. == This happened == A few times a week == can't remember but it hasn't done it all the time...recent times it has

All Replies (5)

AnonymousUser
AnonymousUser Question owner
more options

Same problem here, clearly javascript related. When I looked at my add-ons I had several Java Consoles, different versions, installed. I removed all of them and the problem was no more.

AnonymousUser
AnonymousUser Question owner
more options

Hi Hamstermandat

Many thanks for your suggestion. I uninstalled all the java consoles and the problem stayed. But just now removed Boost (a Firefox addon for Facebook) and i checked a friend list to suggest a friend and no Javascript message. I think that something in Boost caused that problem. Thanks again....happy facebooking! x

AnonymousUser
AnonymousUser Question owner
more options

I forgot to put my name, I really have no idea how to use these sites.....Thanks again, Sharon

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You can use "Disable all add-ons" on the Safe mode start window. You have to close and restart Firefox after each change via "File > Exit" (on Mac: "Firefox > Quit")

AnonymousUser
AnonymousUser Question owner
more options

Thanks to both of you for taking the time to reply. I have not had any problem since uninstalling the Boost add on. So that seemed to have been the problem. Thanks again, Sharon