This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox doesn't connect to internet but other programs can (such as Internet Explorer). I've tried all the tips but it still doesn't connect to internet. What can I do?

  • 2 replies
  • 39 have this problem
  • 5 views
  • Last reply by Chris Ilias

AnonymousUser
AnonymousUser
more options

Firefox doesn't connect to internet but other programs can (such as internet explorer). I've tried all the tips but it still doesn't connect. What can I do?

This happened

Every time Firefox opened

I uploaded a newer version of Firefox

User Agent

Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1)

Firefox doesn't connect to internet but other programs can (such as internet explorer). I've tried all the tips but it still doesn't connect. What can I do? == This happened == Every time Firefox opened == I uploaded a newer version of Firefox == == User Agent == Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1)

All Replies (2)

Chris Ilias
Chris Ilias
  • Moderator
more options

Just so we're clear, when you say "I've tried all the tips" are you referring to the Firefox can't load websites but other browsers can article?

AnonymousUser
AnonymousUser Question owner
more options

Mozilla firefox tidak connect