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We installed Windows XP net framework KB982524 yesterday, and ever since then mozilla will not respond when we try to open it.

AnonymousUser
AnonymousUser
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Issue

I have another kind of problem with Firefox

Description

We had a Windows XP net framework update yesterday KB982524, and ever since than when we try to log on to mozilla the program will not respond. We tried re-starting a couple of times with no luck.

This happened

Every time Firefox opened

yesterday June 23, 2010

User Agent

Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; GTB6.4; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 1.1.4322; PeoplePal 6.2; PeoplePal 3.0; .NET CLR 2.0.50727; IEMB3; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; yie8)

== Issue == I have another kind of problem with Firefox == Description == We had a Windows XP net framework update yesterday KB982524, and ever since than when we try to log on to mozilla the program will not respond. We tried re-starting a couple of times with no luck. == This happened == Every time Firefox opened == yesterday June 23, 2010 == == User Agent == Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; GTB6.4; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 1.1.4322; PeoplePal 6.2; PeoplePal 3.0; .NET CLR 2.0.50727; IEMB3; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; yie8)

All Replies (3)

AnonymousUser
AnonymousUser Question owner
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what is going on?this is the second update that cannot be installed or having trouble with.

dgoadby
dgoadby
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This has also happened to me but, also the case is marked solved, I'm blowed if I can actually see the solution.

Any clues?

AnonymousUser
AnonymousUser Question owner
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I have a similar problem. I updated Firefox to 3.6.4 a few days ago. Then I tried to load Microsoft update KB982524. KB982524 would not load correctly. After that Internet Explorer will not start. I get a very brief flash of Internet Explorer running, then the window closes. So now I cant run Microsoft Update.

Windows XP SP3 Firefox 3.6.6 Internet Explorer 8