This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox refuses to remember a password I created for Firefox personas

  • 1 reply
  • 1 has this problem
  • 11 views
  • Last reply by cor-el

AnonymousUser
AnonymousUser
more options

I created a password to sign in to www.getpersonas.com. Then I clicked the Remember Me on this computer button. The next time I logged in, Firefox didn't and now won't rememeber the password I created. I checked the Saved Passwords box in the Security tab in the Options tab, and didn't see my saved password unlike all the other saved passwords I DO have there. Any idea why this is happening and what can be done to fix this?

This happened

Every time Firefox opened

== I created my new password

I created a password to sign in to www.getpersonas.com. Then I clicked the Remember Me on this computer button. The next time I logged in, Firefox didn't and now won't rememeber the password I created. I checked the Saved Passwords box in the Security tab in the Options tab, and didn't see my saved password unlike all the other saved passwords I DO have there. Any idea why this is happening and what can be done to fix this? == This happened == Every time Firefox opened == I created my new password

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you use the register form on the login registration page then Firefox stored the 'Display Username' field as the name. If you didn't supply that optional field then Firefox has created an empty username field while saving that entry and that will prevent Firefox from entering and saving the name and password on the next login. Make sure that you do not have any entries left from the getpersonas site, use the search bar with 'getpersonas' to locate them all.