This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox Sync stays disconnected after startup

  • 2 replies
  • 43 have this problem
  • 1 view
  • Last reply by w#m

AnonymousUser
AnonymousUser
more options

After upgrading to Firefox Sync 1.4, Sync does not automatically connect (or subsequently sync) after launch. This did not appear to be a problem under 1.3. I do not save passwords or have a Master Password. The only passwords in my FF password mgr are for Sync (login + encryption).

This happened

Every time Firefox opened

== I upgraded to Firefox Sync 1.4

After upgrading to Firefox Sync 1.4, Sync does not automatically connect (or subsequently sync) after launch. This did not appear to be a problem under 1.3. I do not save passwords or have a Master Password. The only passwords in my FF password mgr are for Sync (login + encryption). == This happened == Every time Firefox opened == I upgraded to Firefox Sync 1.4

Chosen solution

Firefox Sync 1.4.1 seems to solve the problem.

Read this answer in context 👍 0

All Replies (2)

AnonymousUser
AnonymousUser Question owner
more options

Chosen Solution

Firefox Sync 1.4.1 seems to solve the problem.

w#m
w#m
more options

I just upgraded to 1.7, and I experience exactly this problem.

Every time I start Firefox anew, Firefox Sync will pretend that it has lost all credentials and I have to input username/password/key. Major pain, I consider to switch back to Xmarks...

Modified by w#m