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How do I start firefox in safe mode on a Mac as the equivalent of holding option key whilst starting doesn't open dialogue on Mac?

  • 4 replies
  • 9 have this problem
  • 4 views
  • Last reply by Morbus

AnonymousUser
AnonymousUser
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I am trying to reset toolbars and am following firefox's help instructions. How do I start firefox in safe mode on a Mac as the equivalent of holding option key whilst starting doesn't open a dialogue box on the Mac?

I am trying to reset toolbars and am following firefox's help instructions. How do I start firefox in safe mode on a Mac as the equivalent of holding option key whilst starting doesn't open a dialogue box on the Mac?

All Replies (4)

Morbus
Morbus
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Hello Jane.

Hopefully this support article is what you need:

http://support.mozilla.com/en-US/kb/Safe+Mode

AnonymousUser
AnonymousUser Question owner
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Thanks Morbus but this link takes me through to the instructions I was following. Doesn't work on the Mac.

Morbus
Morbus
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You'll notice that you can make the article show Mac instructions if you click Mac OS, near the top of the page, where it says Show content customized for:. If that still doesn't work, I can't provide you additional help, since I don't use Mac :(

AnonymousUser
AnonymousUser Question owner
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Thanks Morbus.. I hadn't noticed that but it was already set at Mac. I tried it again and it worked this time... but alas my main problem persists:

My back and forward buttons don't work in Firefox and I've lost all of my bookmarks! I've tried a few of the suggestions but without success at the moment.

Particularly unhelpful are the instructions to back-up your lost bookmarks - which I can't do cos they're lost!!