This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 4b1 seems to crash on quit

  • 6 replies
  • 3 have this problem
  • 10 views
  • Last reply by Moses

more options

According to Mac OS 10.6.4's crash reporter, Firefox 4b1 crashes on quit. This happens every single time I quit the program. However, the Mozilla crash reporter never shows up when I reopen Firefox.

This happened

Every time Firefox opened

I updgraded to 4b1

User Agent

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_4; en-us) AppleWebKit/533.16 (KHTML, like Gecko) Version/5.0 Safari/533.16

According to Mac OS 10.6.4's crash reporter, Firefox 4b1 crashes on quit. This happens every single time I quit the program. However, the Mozilla crash reporter never shows up when I reopen Firefox. == This happened == Every time Firefox opened == I updgraded to 4b1 == == User Agent == Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_4; en-us) AppleWebKit/533.16 (KHTML, like Gecko) Version/5.0 Safari/533.16

All Replies (6)

more options

Go to the address about:crashes and tell us your latest crash IDs. We can then look at the data specific to your crash and have a better idea of what is causing the problem.

more options

Per about:crashes there are no crashes.

However Mac OS 10.6.4 always generates a crash report when I quit Firefox 4.0b1.


from about:crashes

Submitted Crash Reports

No crash reports have been submitted.

more options

See http://kb.mozillazine.org/Breakpad to get your crash reports

more options

There's only one crash report in Mac OS: /Users//Library/Application Support/Firefox/Crash Reports/

It's called InstallTime20100630131607 and the content is: 1279127760

I don't know why Mac OS is reporting crashes on quit.... but it happens all the time.

more options

This means no crash reports have been submitted. Try to make it crash and make sure the mozilla crash reporter comes up and that it says Restart Firefox and Quit Firefox clicking either one of those will submit the report.

Also make sure you are checking the box to submit the report.

more options

I don't know how to make it crash on purpose... Tried force-quitting but it didn't open the Mozilla Crash Reporter.